Way back in the late 1970s and early 1980s the U.S. economy wasn’t doing very well, and Dr. W. Edwards Deming wrote about his 14 Points for Management as a way to improve the economy. (The image shown comes from that link at deming.org.)
The famous Henry Ford quote: “If I asked people what they wanted, they would have said ‘faster horses’”.
CNBC has a good YouTube story about why Tim Horton’s struggles in the United States (despite great success in Canada).
[Dateline: The evening of May 5, 2007, On The Border restaurant, Louisville, Kentucky, after several pitchers of margaritas and beer, and three days before I would leave for Alaska.]
Brother-in-Law: Seriously man, I want to thank you.
Me: For what?
Brother-in-Law: You inspired me to start my business.
Me: That’s great, how did I do that? (Now I’m all geared up to hear a motivational story of how I inspired him.)
Brother-in-Law: I figured if you can start a business, anyone can.
When it comes to working as a business analyst, I’ve learned that there are just three things you need to keep in your mind when meeting with your customers (the project sponsor (gold owner) and domain experts (“goal donors”)) to gather requirements. These three thoughts will keep your meeting on track, lead you to the next question, and will help you know when your work is done.
I was writing with a friend about Facebook, and realized how much I dislike facebook.com because (a) they don’t let me control my own timeline — not surprisingly, humans don’t like to be controlled by algorithms — and (b) you definitely get the feeling that you’re a piece of meat and they’re trying to sell you. If they were perceived as a kind, benevolent company that didn’t constantly force their version of “what’s important” on people, people might use it more.
One of my nieces (and/or her friends) seems to be interested in Siberian Huskies, which last night led me to dig out this old photo from a business newspaper in Louisville, Kentucky, in April, 2004.
The person who was Employee #2 at Pinterest (and then left) wrote a good article titled, Reflecting On My Failure to Build a Billion-Dollar Company.
I’m reminded of the time right before an interview for a contracting position that a tech recruiter called and told me, “Don’t appear to be too smart. Pretend that you can’t answer some of his questions if you have to. He won’t hire people he thinks are smarter than he is.” I answered every question he asked because if that’s the way he was, I didn’t want to work there.
As a manager or business owner — any kind of leader — always hire people that are smarter than you in one or more ways.