“Look at the camera space, companies are chasing megapixels but the pictures often look horrible because of their tiny sensors,” says Federighi. “My family cares about taking a good picture, not a megapixel count. We carry that through to all the decisions we make about our phone. What experience is it going to deliver? Not what number will it allow us to put on a spec sheet.”
Ive rocks excitedly, then leans forward. Could be the espresso he’s just set down.
“That is exactly it,” he says emphatically. “It’s just easier to talk about product attributes that you can measure with a number. Focus on price, screen size, that’s easy. But there’s a more difficult path, and that’s to make better products, ones where maybe you can’t measure their value empirically.