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Frequently Asked Questions

Starting below, step-by-step procedures are outlined to resolve some of the most frequently asked questions.

• "I need to cancel a print job. Can I do this?"
• "Can I add a new user account to the system?"
• "A user forgot their password. Can I change it?"
• "A terminal appears to be locked up. What can I do?"
• Clearing Up a Locked Terminal When the Terminal Device is Known
• Clearing Up a Locked Terminal When Only the Username is Known
• "I’ve lost a file on the system. How can I find it?"
• "I want to copy some files to an MS-DOS computer system. Can I do that?"