“How much do you think you owe?”

I’m sitting here writing a book on how to write better software using functional programming techniques, then I go to the Boulder Community Hospital website to pay my bill (powered by chase.com), and they don’t tell you how much you owe, you’re just supposed to type in how much you think you owe. It’s like calling Kramer on Seinfeld to get a list of movies: “Why don’t you just tell me where you want to see the movie?” *crazy*