When it comes to working as a business analyst, I’ve learned that there are just three things you need to keep in your mind when meeting with your customers (the project sponsor (gold owner) and domain experts (“goal donors”)) to gather requirements. These three thoughts will keep your meeting on track, lead you to the next question, and will help you know when your work is done.
Dries Buytaert has a good story about how he created the now-defunct Mollom anti-spam service. No word on why they didn’t try to sell the service rather than just shut it down.
Seeking Alpha has a good article on how the last eight corporate scandals/problems have affected their stock prices over time. Useful stats: “Excluding Facebook, the median length of the declines is 63 days. The median percentage decline is 35%.”
“Every person in your company is a vector. Your progress is determined by the sum of all vectors.”
That’s a quote from Elon Musk. In this context a vector is what I know about from my engineering background, a company of both a speed and a direction, something like this:
case class Vector(speed: Double, direction: String)
The correct thing about that quote is that the worst employees I ever had pulled in a direction that was somewhere around 180 degrees opposite of the direction we were aiming for. For example, if nine out of ten employees are rowing a boat that’s headed east, an employee that’s rowing towards the west is going to slow everyone else down.
Unfortunately I never had much success turning those people around, so they were always fired or encouraged to find other work. Over the years we had everything from people whose work had to be completely re-done to people who had agendas during the 8-5 work hours that had nothing to do with the company’s agenda.
Way back in 2005 I read an SI.com article about football coach Dick Vermeil, and the article mentioned a story called, The Parable of the Carpenter. I’ve never found an official version of the story, but here’s a version I cobbled together from multiple sources, including that SI article:
There is a mistake technical and scientific people make. We think that if we have made a clever and thoughtful argument, based on data and smart analysis, then people will change their minds. This isn’t true. If you want to change people’s behavior you need to touch their hearts, not just win the argument. We call this the Oprah Winfrey Rule. (It’s also the way good politicians operate, but Oprah does it better than anyone.)
~ Google’s Oprah Winfrey Rule, from the book, How Google Works
Lost in the recent announcement about JPMorgan Chase, Amazon, and Berkshire Hathaway combining forces to get into the employee insurance business is the fact that they are already self-insured employers. I read that in this Business Insider article, where I also read that 80% of large companies are already self-insured.
If you’re into understanding business financial statements and/or interested in investing, I’ve been reading Warren Buffett and the Interpretation of Financial Statements for the last week or so, and I can confirm that it’s a good book for non-experts like me. With just a few exceptions, all of the terms you’ll encounter on income statements, balance sheets, and cash flow statements are explained simply and easily.
I’m only about fifty pages into the book, How Google Works, but I can already say that if you think of yourself as an entrepreneur, it’s a valuable read. At first I thought the authors were patting themselves on the back a lot (which admittedly they deserve), but as I continued reading they clearly say things like “We’re not that smart,” “We screwed up,” and “Learning from our mistakes, this is why we created Alphabet.”
Some of their ideas, such as building businesses around their smartest people and greatest assets are things that I did in the past, but couldn’t articulate. Maybe it had to do with being in Kentucky at the time, but I always thought of it as “Get out of the way and let the thoroughbreds run.”
The book Business Adventures: Twelve Classic Tales from the World of Wall Street is one of the most highly recommended books by Warren Buffett. He told Bill Gates about it in 1991, and Mr. Gates calls it “the best business book he’s ever read.”